Yes, every order is protected by an SSL encryption system. Your information is handled confidentially, never stored or shared.

You can pay for your order by credit card (Visa, Mastercard).

Once confirmed, the order is quickly prepared. If you wish to modify it, contact us as soon as possible: we will do what is necessary if it is still possible.

Each piece is carefully prepared before shipping. Delivery times are generally 7 to 12 business days, depending on your destination country.

Yes, we deliver to many countries. Delivery times may be slightly longer depending on the destination.

As soon as your order is shipped, you will receive an email containing a tracking link to follow the delivery of your package.

Yes, you have a period of 14 days after receiving your order to request a return.

Yes, returns are free. We provide you with the label to stick on your package to make your return.

The refund is processed within 3 to 5 business days after receiving and inspecting the returned product.

Our customer service is available by email at contact@gonsac.com. We usually respond within 24 to 48 business hours.

If you notice a defect, please contact us with photos of the product. A quick solution will be offered to you.