Customer Service

If you have any questions or requests, our Customer Service team is here to help.

Please provide the requested information below, including your order number if applicable.

We will respond within 24 hours, Monday to Friday (excluding French public holidays), from 9 a.m. to 7 p.m.

This site is protected by hCaptcha and the hCaptcha Privacy Policy and Terms of Service apply.

The information you provide in the form will be used strictly to respond to your request. Gonsac guarantees the confidentiality of your personal information and commits to never disclose it. For more information, please consult our Privacy Policy.